If you have placed your order as a consumer and are not satisfied with it, you can return the goods to us within the framework of your statutory right of withdrawal – either the entire order or just individual items. You can choose between an exchange or a refund.
Missing, wrong or defective items in your order?
If we have forgotten or packed something incorrectly, or if the shipment was damaged in transit, we are very sorry. In such cases, please contact our customer service directly, they will be happy to help you.
This is how the return under the right of withdrawal works
Trendline direkt GmbH & Co. KG
Am Borsigturm 64